2017 Benchmarking Results Portal

Digital crisis or redemption: The uncomfortable truth

Complete to compare your organisation’s performance and results

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About the Portal

Typically presented as global statistics, all of the data in the 2017 Global CX Benchmarking Report can be accessed interactively on our online Benchmarking Results Portal for a more customised view. The Portal enables multidimensional
filtering of the data, for example, by region, sector, and size, or at any time, by a single filter.

Compare your organisation’s performance and results to a more specific benchmark by visiting our online benchmarking portal:


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